Privacy notice
Last updated: 20 October 2026
Purabi Microfinance Private Limited (CIN U64990WB2025PTC282461) operates the Purabi Microfinance portal for existing customers to view their own loans and EMI records. The app does not offer new loans or process payments.
Information used
Your account number and password are sent to our server to verify access. Passwords are stored as one-way hashes. The app receives your name, customer account number and authorized loan, EMI and charge records. It does not request access to contacts, photos, SMS, location, camera or microphone. It contains no advertising or analytics SDK.
Sessions and security
The app keeps its access token in memory, not persistent storage. Sign-out, session expiry and app termination end access. The server stores a hash of the session token, expiry and activity timestamps. Server infrastructure may process IP addresses and technical access logs for security and operation. Screenshots and app backup are disabled. Access is limited to the authenticated customer's records.
Purpose and recipients
Information is used to authenticate you, display your existing records, operate the service and prevent unauthorized access. Hosting and network providers may process data to deliver the service. Information may also be disclosed where legally required. Do not share your password.
Retention and requests
App sessions expire after 30 minutes or 10 minutes without server activity; expired session records are removed by scheduled cleanup. Customer credentials remain until access is removed. The underlying loan records are maintained separately under applicable accounting, contractual and legal obligations. Removing app access does not cancel a loan or erase records that must legally be retained.
Contact and corrections
Email purabimicrofinance@gmail.com, call +91 78658 64474, or contact your servicing Purabi branch to request a correction, report unauthorized access, reset a password, or request removal of app access and unnecessary associated data. See app access and data requests for the process. Never send passwords or full identity documents by email. We verify identity before acting. The branch will explain any records that must be retained. There is no self-service customer registration in this app.
Record accuracy
Displayed amounts reflect posted records at the time of refresh. Recorded EMI amounts may include adjustments or allocations from advance credit and are not necessarily separate cash receipts. Contact the branch for reconciliation or a settlement quote.